FAQ's

​Maintenance is available 24/7. You may submit your maintenance service request through the resident portal or by calling our leasing office at (717)229-8455. We strive for a 24-hour turnaround time to complete your request. If you need emergency services after hours, we have a technician on call.

​Maintenance requests can be submitted through the resident portal. If you are a resident and do not have access to the portal, please contact the office at (717)229-8455, and we will send you the email link to sign up and/or gain access.   ​

​Yes, our community is pet friendly! We can't wait to meet your furry family members. Additional pet fees and restrictions apply. Contact a leasing professional for more details. 

Yes! We recommend Homebody, our trusted third-party provider, because we’ve already worked to secure the best rates for you and your family!

​We know that moving into your new residence can be overwhelming. We've streamlined your move-in process by providing a list of contacts that you'll need to reach out to in order to properly set up all of your utilities, including electricity and trash.

​We offer a one-year lease. Depending on availability, we may offer a shorter-term lease. Contact us today at (717)229-8455 for more information.

​We are happy to offer a Corporate Lease and pride ourselves in a smooth and effortless process.  We are flexible with the lease term depending on availability. Please contact us for more information!

​Located in the preferred Southwestern School District, Heights Ave is a pet-friendly community offering homes with modern conveniences and comfortable living spaces. 

​Applying for a home is easy with the online application where you can also pick your unit. Please visit our site RentHeightsAvenue.com/ and click on applicant log in. Here you will be able to apply and to pick your apartment.  

• A background and credit check will be conducted.
• A valid photo ID and proof of income showing at least 3 times the market rental rate (promotional rates do not apply) are required.
• The security deposit amount is based on credit screening. Additional deposit, an alternative deposit option, or a lease guarantor may be required for approval.
• Employment and prior landlord references should be available for verification upon completing the application.

Your townhome comes with a two car driveway. 

​Yes, we love rewarding our residents who turn their friends and family into neighbors! Reach out to our on-site team to let them know who you are referring to receive a special bonus.